Comfortable stay with friendly service

The hotel provided a cozy and clean room that made for a restful night's sleep. I particularly appreciated the complimentary coffee station and the attentive service from the staff, who were always ready to assist. However, the dining options could be expanded to include more variety, as the choices were somewhat limited during my visit.

Spacious room, clean room, featuring a beautiful design with easily controllable temperature and a flat-screen TV, combined with friendly staff that made our dining experience enjoyable in the on-site restaurant.

Paid parking and wi-fi can be a downside.

I had a fantastic stay with amazing strawberry daiquiris from the cocktail waitress, a comfortable Deluxe King Room, and a delicious breakfast spread. I'll definitely come back!

This place suits me perfectly with clean rooms, friendly staff, and great amenities like a fitness center and a bar. On my first stay, they helped with my early check-in. I always look forward to my city breaks here!

Very clean room and friendly staff. AC control was frustrating during our stay.

The location was perfect for attending events at the nearby venue, with free indoor parking adding convenience. The room was clean and comfortable, providing a nice view of the surrounding area. However, the mattress was quite firm, which may not suit everyone, and some noise from adjacent rooms was noticeable, impacting sleep quality. The lack of a refrigerator and microwave in the room was also a downside.

Target audience seeking a mediocre stay

My room had a nice strong water pressure, unlike some others I've been in. The staff were really kind, going out of their way to help us when we needed it.

The staff were super friendly at check-in, made me feel welcomed right away! And the restaurant had this incredible breakfast special, I mean, you wouldn’t believe how satisfying those pancakes were.

It wasn’t exactly cheap but decent enough for what you get.

great experience with beautiful fall views

the balcony view of the penobscot river was breathtaking, a must-see for every morning. clean rooms with great comfort and 24-hour reception helped me feel secure during my stay.

The room was comfortable, but the food options were limited.

The Hollywood Casino provided a delightful stay with friendly staff, a comfortable bed, and excellent dining options at the on-site bar and pub. The complimentary bottles of water each day were a nice touch, and the quick access to the casino was convenient.

No refrigerator or microwave in the room.

We stayed for 2 nights and I loved the comfortable bed and excellent craft beer selection! The 99 Hops House had fantastic food and the mini fridge was a nice touch.

Loved the comfortable beds and clean rooms! The view of the Penobscot River from my window was just lovely.

The elevator noise was louder than my Aunt Gertrude at a family gathering!

The room was spacious, but the parking was confusing at first.

Staying at this hotel with my family was quite the adventure! The best part was having an awesome casino right onsite with over 900 slot machines. My kids enjoyed the vibe, and it was fun to have everything close together for a night of family excitement.

My kids wished there were more dining options available, especially for late-night snacks. It would be great if they could keep at least one family-friendly restaurant open later.